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We recognise that customers are keen to keep their household bills competitive. Some customers are simply unhappy with their existing supplier but do not have the time to choose a more competitive one, or are not sure how to switch, or whether there are costs involved. Other customers are just keen to know whether they are getting a fair deal from their current supplier.

As with other household finances, consumers often prefer to deal with utility companies through an independent advisor so they can be assured of an impartial service and unbiased advice.

The following links provide information compiled directly from the supply companies and government regulators and are continually updated to ensure they are comprehensive and accurate. They also provide plenty of advice and answer questions regarding switching suppliers.

www.consumerdirect.gov.uk
www.ofgem.gov.uk